About SkillWorks

Laura Fitzsimons of SkillWorks has over 10 years experience in business training & development.  She has been designing and delivering customised, training courses to a cross section of businesses such as Telecommunications, Manufacturing, Banking, Retail, IT, Health & Fitness, Hospitality and Food & Beverage Industries as well as small business owners for the past 6 years.  Laura has a background in Telecommunications, Supply Chain Management, Retail and Banking. 

Laura is a registered trainer on the FAS/Enterprise Ireland List of Trainers. She holds a Certificate in Training and Continuing Education from the National University of Ireland (Maynooth), a Certificate in Small Business Management from the National University of Ireland (Maynooth).  She has a Diploma in Business & Personal Coaching and is a Certified Neuro Linguistic Programming (NLP) Practitioner.  As one of Laura's key interests is in health & fitness, she also holds a Diploma in Gym Instruction and a Diploma in Aerobic Instruction.  She is also MBTi (Myers Briggs Type indicator) and 16PF (psychological profiling) accreditated.  Laura is a member of the Dublin Chamber of Commerce, Toastmasters, the American Management Association, Trainers' Network (Irl.) and a Member of the ILM (Institute of Leadership & Management.) 

Our Approach

SkillWorks' primary goal is to help people achieve their full potential through interactive training & development as well as supporting participants' learning through coaching.   

We provide a systematic and optimal approach to the learning process. Firstly, we conduct an in-depth Training Needs Analysis (TNA) with you.  Secondly, we then put forward a proposed course outline for your approval. Thirdly, we design the training course, workshop or training programme to suit your needs.  We then deliver the training and evaluate its effectiveness.  

We complete a Feedback Report for you which evaluates the training and which also provides a plan to determine what support is needed back in the workplace for the skills to really 'stick' with the participant.  This plan will firstly suggest that you hold a meeting with the participant after they have completed the training programme or course to discuss the following:

  • to define & set goals that will help them develop and use their skills e.g. deliver a presentation to their team after completing a Presentation Skills course
  • to define what support they will need from you e.g. coaching and supporting them on improving their Communication Skills
  • to define what resources they will need e.g. time to practice the skills or maybe training on software - Outlook Calendar for improved Time Managment skills
  • to define what support they will need from their co-workers.

 

Our business training courses, workshops and training programmes are "hands-on" and highly interactive.  Our tutors and training instructors provide a fun and fresh approach to the learning process and environment. 

During our training courses, we provide participants with the opportunities to develop their skills through:

  • Role Playing
  • Case Studies
  • Practical Instruction
  • Discussion Based Exercises
  • Coaching
  • Continuous Assessment and Feedback

All of which are done by on-going supervision and coaching from a qualified tutor. 

We are interested in adding Associate Trainers to our training panel.  If you are an experienced and qualified trainer, we'd like to hear from you. 

Please e-mail your business profile or CV to us at laura@skillworks.ie.